Useful Contacts

We encourage our residents to use the council’s 24-hour online services. You can easily pay, apply or report an issue online.
This is often the quickest way to complete a task.

Make a payment
Report it
Apply for it
Rubbish and recycling
Find collection day

Call our main helpline: 020 8871 6000
24-hour Freephone Automated Payments Line: 0800 021 7763

Most services are available from 9am to 5pm, Monday to Friday, except for bank holidays.
Calls outside of these hours will be dealt with by our out-of-hours emergency-only service.

Services covered by our main helpline include:
Main switchboard
Rubbish and recycling
Children’s services
Council Tax and Housing Benefit 
Housing and homelessness
Parking and streets
Registration services 
Rents
Elections/voting

The following Council Officials can be contacted via the Eastern Area Team (see below)

Eastern Area Team Tel:- 0208 871 7439

Simon Hogg – the leader of Wandsworth Council.
Vanessa Santos – Resident Participation Officer.
John Thompson – Area Housing Manager of Eastern area team.
Laura Gavin – Senior Estate Manager.
Patrick Byrne – Kambala Estate Manager
Tom O’Donnell – Estate Services officer.

For prompt assistance, please reach out directly to the following Council Officials:

Patrick Byrne – Kambala Estate Manager
Tel:0208 871 7448 Email:  [email protected]

Vanessa Santos – Resident Participation Officer
Tel:0208 871 7439 Email: [email protected]

John Thompson – Area Housing Manager of Eastern area team
Email: [email protected]

Laura Gavin – Senior Estate Manager
Email: [email protected]

Animal Welfare:
Tel:0208 871 7606 Email: [email protected]

Fly Tipping
Report fly-tipping on a housing estate by email [email protected]

If you witness someone fly-tipping you can help us identify the offender by providing us with information. If you are willing to provide a witness statement please email [email protected] or call 020 8734 3032.

Witness statements should include as much of the following information as possible:

• The time, date and location of the fly-tip
• A vehicle registration number and description
• A description and/or names and addresses of the people involved
• Photographs and/or video footage

Do not put yourself or others at risk to get evidence about fly-tippers. Any information given will be treated with the strictest confidence.

You can email Kambala RA at [email protected] or chat with us via our Kambala Resident WhatsApp group

Click here to request a repair via the council’s website

For emergency repairs during normal working hours, contact the Eastern Area team on 020 8871 7439 

For emergency out-of-hours repairs contact the Wandsworth Council Joint Control Centre on 020 8871 8999.